Getting a new Arris router for your home or office is the perfect way to make the most out of the internet connection. You can always configure the network settings and edit them to your liking and start enjoying seamless internet speeds across all your devices. But that’s only until you start facing Arris router flashing blue error.
The Arris router Blinking blue or flashing blue error can be a serious concern for netizens as it can affect your internet experience severely. If you are looking for help with the same, you can always follow some general troubleshooting steps. This article will explain all the steps you can follow to resolve the Arris router blinking blue issues easily.
What is the meaning of Arris Router Flashing Blue?
There are some LEDs on routers and other networking devices that represent the working status of the router’s internet connection. All of these LEDs have a set pattern in which they blink or light up. This helps users either resolve the issues and keep track of the functioning of the same. If your Arris router flashes blue, it means there is some error with the router. Now, in order to determine the exact cause of the error, you will need to follow some detailed troubleshooting steps as discussed in this blog.
Reasons for Arris Router Flashing Blue
The causes behind the Arris router flashing blue error can be plenty. From basic power issues to advanced connectivity issues, firmware issues to hardware problems, the reasons can be varied. Below are some reasons behind the Arris router flashing blue issue:
Power Issues
If the power supply is fluctuating and there are interruptions, it can cause the Arris router to flash blue LED. This can be due to power surges, power outages, or some other issues with the power adapter. Always ensure that the router is connected to a stable power source or you can also use a voltage stabiliser unit to protect the device against power related issues.
Connectivity Problems
If your Arris router flashes blue, it can be a sign of the connectivity issues. Weak or unstable internet signals can disrupt the router’s functionality temporarily. Therefore, always ensure that the cables are connected securely to the right ports. If you are using a wireless connection, check the signal strength and consider repositioning the router for improved wireless coverage.
Firmware Update
If the Arris router firmware is outdated or an update is pending, you may see the router flashing blue light. Firmware updates often include bug fixes, security enhancements and performance improvements that can be helpful for the router performance. You can access the router’s admin panel using the web browser and locate the firmware section to check for any pending updates. You can follow the manufacturer’s instructions to download and install the latest firmware version.
Hardware Failure
If the hardware components within the router malfunction, it can lead to flashing blue error. This can include issues with the router’s internal components, antennas and ports. If you suspect there’s an issue like that, you can consider visiting the nearest service station for a resolution.
Troubleshooting Steps for Arris Router Flashing Blue
Power Cycle the Router
If you are facing issues with the Arris router, you can power cycle it. Doing so involves turning it off, unplugging it from the power source and waiting for a few seconds before plugging it back in and turning it on. This will help refresh the router settings and resolve temporary software glitches. Once you have power cycled the router, check if the Arris router is still flashing blue.
Check Internet Connection
Verify that your internet connection is working and the data plan is active as well. If yes, head to the devices and check if the ethernet cables are connected securely to the router and the modem. Check for any disruptions in the internet signal due to loose or damaged ethernet cables and try restarting the modem if necessary.
Update Router Firmware
You can access the router’s admin panel using a web browser by typing in the router’s IP address. Look for the firmware section and see if there is any update still available. If so, you can download and install it using the provided instructions. Firmware updates often help resolve known issues and might also help fix the Arris router flashing blue error.
Reset the Router
If you have been trying hard to resolve issues with the router firmware, like the arris router blinking blue, and there is no progress, you can reset the router to factory settings. This can be a potential solution to resolving issues related to your router. However, always keep in mind that the factory reset option will erase all the customised settings and revert the router back to its default configuration. However, before you reset your Arris router, ensure that you take backup of the important settings and configuration. To reset the router, locate the reset button on the bottom of the device and use a paperclip or pin to press and hold the same. Do it for about 7-10 seconds and release the same. The router will then restart and return to its default settings. Once it has rebooted, you can reconfigure the settings to start using the internet again.
Contact Technical Support
If the troubleshooting methods discussed above don’t help resolve the Arris router flashing blue issue, you can always contact the technical support team at our end. Equipped with thorough knowledge and updates about the Arris router, they can help you resolve and tackle any related issues easily. They can help diagnose the errors and guide you through the steps to arrive at a resolution in no time.
Tips to Prevent Arris Router from Flashing Blue
In addition to the troubleshooting steps discussed above, you can always follow some tips to avoid issues with the router device. These are:
- Ensure a stable power supply is always maintained for the router to function at its best. Consider using a surge protector or a UPS to protect the router from fluctuations and outages.
- Keep the router at the most optimised location so it is always running at the latest version. Firmware updates often include bug fixes, security patches and performance improvements that can help fix issues like Arris router flashing blue and more.
- Make sure the ethernet cables you are using are in the best condition and do not hamper with the network connectivity at all.
- Keep the router at a location where the ambient temperature is feasible for smooth operation of the router. If the router feels excessively hot, you will need to use a cooling pad to improve ventilation.
Conclusion
The Arris router flashing blue error can disrupt your internet experience, however with a systematic approach you can resolve the issue effectively. Understanding the reasons behind the same allows you to target the problem accurately. Moreover, by following the recommended troubleshooting steps and implementing preventive measures, you can always prevent issues like Arris router flashing blue light and more.
FAQs
Why is my Arris router flashing blue?
If your Arris router is flashing blue, it indicates an issue with the router. The error can be due to power issues, connectivity problems, firmware updates or hardware failure etc.
How do I power cycle my Arris router?
You can turn off the router and unplug the same from the power source. Once you have waited for a few seconds, plug in the router back into the power outlet and turn it on.
What should I do if resetting the router doesn’t fix the issue?
If the factory reset also doesn’t help fix issues with the router, you can check for firmware updates or try connecting with the technical support helpline at our end.